Square Mug - Berthie x Cr Studio
Truck transport
Recycled packaging
Controlled materials
Description
- Ceramic mug modeled, painted and enameled by hand in our workshop in Paris
- With Exaggerated Handle
- Available in yellow and green
- Dimensions: D8 x H7cm
- Capacity: 20 cL
- In case of return, this mug must be returned in its original packaging to guarantee its protection
Important
Manufacturing
Delivery & returns
What are the delivery methods in France and abroad?
In France Delivery is free from €50 and will be sent to your home by post via Colissimo.
In the European Union, the UK and Switzerland delivery is €8 and is made via Chronopost with a signature on arrival. From 200€ delivery is free.
Worldwide: We ship worldwide and delivery is 20€
Import tax
Import taxes are paid in advance by BERTHIE.
You will not have to pay taxes for countries outside the European Union (UK, Switzerland etc).
In the event that you have a tax to pay , we recommend that you pay it and you will be reimbursed on an invoice to be sent to us by e-mail at: hello@berthie.fr
Returns & exchanges
Returns and exchanges rules: You have 14 days from delivery by post to change your mind and return the item to us in its initial condition with the purchase order received for identification.
More information on our delivery and returns page
Delays
We process orders during working days (Monday to Friday from 9 a.m. to 5 p.m.). The shipping time is 3 to 7 working days. The delivery time may be a little longer during the launch periods of the large collection of the month or during the sales.
Express delivery: Express delivery is 5€ in France.
In Switzerland or in England: 20€
We set up an express delivery, the delivery date is mentioned to you in the product sheet of the article and in the choice of the carrier during the checkout.
FAQs
My item is sold out, when will it be available again?
To be the first informed of the possible return of your favorite products, remember to subscribe to the e-mail alert for each product.
Is it possible to modify my order once validated?
Within 4 hours and before 7 p.m., the order can be modified by contacting us via an e-mail at hello@berthie.fr or contact us via direct chat
Is it possible to cancel my order?
Yes, you have 2 hours and before 7 p.m. to cancel it except on weekends.
Send us an e-mail at hello@berthie.fr and we will do the necessary.
I made several orders, is it possible to combine them?
You have until the validation of the tracking number to consolidate your orders.
